In the United States District Court for the Southern District of West Virginia, Shawnda Toler has filed a lawsuit against Truist Bank. The case ID is 2:24-cv-00161 and it was filed on March 28, 2024. The plaintiff alleges that she was unfairly terminated due to her disability and inability to adapt quickly to a new software program implemented by the defendant.
Toler, represented by counsel, began working as a mortgage loan processor for Branch Banking and Trust Company in 2012. In July 2020, she suffered a heart attack and stroke causing mental impairment. After six months of physical therapy, she returned to work under a new manager, Donna Booth. In January 2022, the bank was purchased by Truist Bank which introduced a new software program for employee use.
Despite making improvements with the use of the new program, Toler claims that she was disciplined for not improving quickly enough. She requested additional training as an accommodation to her disability but alleges that this request was ignored by Truist Bank. Instead, she received two additional disciplinary actions for insufficient improvement on the program.
Toler is seeking judgment against Truist Bank for disability discrimination under the West Virginia Human Rights Act (HRA). She asserts that her decreased cognitive ability qualifies as a disability under HRA and alleges that Truist Bank unlawfully discriminated against her based on this disability.
